Terms of service

Effective Date: 19 June 2026

Welcome to Manisha Collection. These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

1. Business Information

Trade Name: Manisha Collection
Legal Name: SALMAN
Business Constitution: Proprietorship
GSTIN: 36SGGPS0493M1ZC

Registered Business Address:
Floor No. 2, Building No. 3,
Salman, Adilabad Bypass,
Dasnapur, Adilabad,
Telangana – 504001, India.

2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are legally capable of entering into a transaction.
  • The information provided by you is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not use the website for fraudulent, abusive or unauthorized activities.

If you are purchasing a product on behalf of another person, you confirm that you have their authorization to provide the required information.

3. Website Use

You agree not to:

  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the operation or security of the website.
  • Use automated systems to scrape or copy website content without permission.
  • Upload harmful code, viruses or malicious material.
  • Use the website for fraudulent or unlawful purposes.
  • Misuse promotional offers, discounts or return facilities.

We may restrict or terminate access where misuse is reasonably suspected, subject to applicable law.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colours and other information displayed on our website are accurate.

However, minor differences may occur due to:

  • Screen/display settings.
  • Photography and lighting.
  • Product batches.
  • Manufacturing variations.
  • Packaging changes.

Such minor differences do not necessarily mean that the product is defective or materially different.

5. Product Availability

All products are subject to availability.

A product displayed on the website may become unavailable due to inventory changes or other circumstances.

If an ordered product becomes unavailable after payment, we may cancel the affected order and process the applicable refund.

6. Prices and Taxes

Prices displayed on the website are applicable at the time of purchase.

Prices may change at any time without prior notice.

Applicable taxes, shipping charges and other charges, where applicable, will be displayed or communicated before the order is completed.

We make reasonable efforts to ensure pricing information is accurate. In the event of an obvious technical or pricing error, we may take appropriate corrective action, including cancellation of the affected order and refund of any amount paid.

7. Orders

When you place an order, you are making a request to purchase the selected product(s).

An order is subject to:

  • Product availability.
  • Successful payment, where applicable.
  • Verification of order information.
  • Delivery serviceability.
  • Acceptance by Manisha Collection.

We reserve the right to cancel or decline an order for legitimate reasons, including suspected fraud, incorrect pricing, product unavailability or an incorrect/non-serviceable delivery address.

If an order is cancelled after payment, the applicable refund will be processed.

8. Order Confirmation

After placing an order, you may receive an order confirmation through the contact information provided by you.

An order confirmation does not necessarily guarantee that the order has been dispatched. Dispatch confirmation may be provided separately.

9. Payment

Payments may be processed through third-party payment gateways and payment service providers available on our website.

You agree to provide accurate billing and payment information.

We do not intentionally request or store complete payment-card credentials outside the systems used by the relevant payment service provider.

Payment transactions may also be subject to the terms and policies of the applicable payment provider.

10. Shipping and Delivery

Orders are generally processed within 1–3 business days after successful order confirmation.

After dispatch, estimated delivery is generally 3–7 business days, depending on the destination and courier service.

Delivery times are estimates and may be affected by:

  • Courier delays.
  • Weather conditions.
  • Public holidays.
  • Transportation disruptions.
  • Remote-area serviceability.
  • Incorrect or incomplete address information.
  • Other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

11. Customer Responsibility for Delivery Information

Customers are responsible for providing a complete and accurate shipping address.

This may include:

  • Full name.
  • House/building number.
  • Street/locality.
  • City.
  • State.
  • PIN code.
  • Required contact information.

Manisha Collection may not be responsible for delays or failed delivery resulting from incorrect or incomplete information provided by the customer.

12. Returns, Refunds and Exchanges

Returns, refunds, replacements and exchanges are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights or remedies that cannot legally be excluded.

13. Order Cancellation

Customers may request cancellation as soon as possible after placing an order.

Cancellation may generally be possible before dispatch.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return procedure may need to be followed.

14. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, wrong or materially different product, you should contact us promptly through the customer-support/contact details provided on our website.

We may request photographs, videos, order details or other information reasonably required to verify the issue.

Any approved resolution will be handled according to our Return & Refund Policy and applicable law.

15. Intellectual Property

All or part of the content available on this website may be owned by or lawfully used by Manisha Collection or the respective rights holders.

This may include:

  • Brand names.
  • Logos.
  • Product descriptions.
  • Product images.
  • Graphics.
  • Website design.
  • Text.
  • Other website materials.

You may not reproduce, copy, modify, distribute, publish or commercially exploit our website content without appropriate authorization.

16. Third-Party Services

Our website may use third-party services, including:

  • Payment gateways.
  • Courier and logistics providers.
  • Hosting providers.
  • Analytics services.
  • Technology providers.
  • Customer-support services.

Third-party providers may have their own terms and privacy policies.

Where a third-party service processes information independently, its own policies may also apply.

17. Third-Party Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience or additional information.

Manisha Collection does not control independent third-party websites and is not responsible for their content, availability, security or privacy practices, except where applicable law provides otherwise.

18. Website Availability

We make reasonable efforts to maintain the availability and functionality of our website.

However, we do not guarantee that the website will always be:

  • Available without interruption.
  • Free from technical errors.
  • Free from bugs or security issues.
  • Compatible with every device or browser.

Temporary interruptions may occur because of maintenance, technical problems, network failures, server issues or other circumstances beyond our reasonable control.

19. Fraud and Misuse

We may take appropriate action where we reasonably suspect:

  • Fraudulent transactions.
  • Payment abuse.
  • False or misleading information.
  • Repeated abusive returns.
  • Misuse of promotional offers.
  • Unauthorized access.
  • Other unlawful or abusive activity.

Such action will be subject to applicable law.

20. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains what information we may collect, how it may be used, how it may be shared with service providers and how we protect customer information.

21. Limitation of Liability

To the extent permitted by applicable law, Manisha Collection shall not be responsible for indirect or consequential losses arising solely from circumstances beyond our reasonable control, including temporary website interruptions or independent third-party service failures.

Nothing in these Terms & Conditions is intended to exclude or limit liability or consumer rights where such exclusion or limitation is prohibited by applicable law.

22. Consumer Protection

Manisha Collection aims to conduct its online business in accordance with applicable Indian laws and consumer-protection requirements.

The Department of Consumer Affairs maintains the Consumer Protection (E-Commerce) Rules, 2020 and lists the Consumer Protection (E-Commerce) (Amendment) Rules, 2026 among the applicable rules. Consumer Affairs

Nothing in these Terms & Conditions is intended to remove any mandatory rights available to consumers under applicable law.

23. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect:

  • Changes in our business.
  • Changes to our products or services.
  • Changes to website functionality.
  • Changes in applicable laws or regulations.

The updated version will be published on this website with the revised effective date where appropriate.

Your continued use of the website after an update constitutes acceptance of the revised terms, to the extent permitted by applicable law.

24. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute arising in connection with the website, products or transactions shall be subject to the jurisdiction of the competent authorities/courts as applicable under Indian law.

25. Contact Information

For questions, complaints, orders, payments, shipping, returns, refunds or any other matter relating to these Terms & Conditions, please contact Manisha Collection through the customer-support/contact details provided on our website.

Manisha Collection
Legal Name: SALMAN
GSTIN: 36SGGPS0493M1ZC
Business Type: Proprietorship

Registered Address:
Floor No. 2, Building No. 3,
Salman, Adilabad Bypass,
Dasnapur, Adilabad,
Telangana – 504001, India.